Contact IRent Agency
Same-day responses during Mon–Fri, 09:00–17:00 (GMT+1). Outside hours, we’ll reply next business day. For urgent payout/hold issues, mark the message as Urgent and include a platform reference or case ID.
Send us a message
Eligibility & Approvals
Check fit, required documents, and timelines for reviewer-ready launches.
Payouts & Settlement
Understand default custody, routing alternatives, and weekly tie-outs.
Disputes & Evidence
Reason-code kits, refund logs, tracking exports, and SLA playbooks.
Response targets
General inquiries
Within 1 business day
Within 1 business day
Approvals/RFI
24–48h (with required docs)
24–48h (with required docs)
Payout / hold P1
Same-day during hours
Same-day during hours
Observed internally; platform decisions and missing info may extend timelines.
Frequently asked questions
What information should I include for urgent tickets?
Platform, corridor, case/ticket ID, last payout date, reserve/hold message, and 2–3 example order IDs with invoices/tracking or service proof.
Do you sell or rent accounts?
No. We operate under dual KYC and signed operating agreements with verified owners. If platform review fails, it doesn’t launch.
Which regions and niches do you serve?
U.S., Canada, Europe. Exclusions: adult, gambling, CBD, high-risk supplements, sanctioned regions.
Prefer to talk to a specialist?
Book a quick call and we’ll map next steps in 10 minutes.
Book a quick call and we’ll map next steps in 10 minutes.